1. Connect once
In Copilot Studio, add Listening Post as an MCP server under Tools. Every agent reuses the same connection.
Copilot agents that know your company.
110 agents to build in Copilot Studio. Each one answers from Listening Post, within the permissions of the person asking, and none of them write to your systems.
Set up an agent
2. Paste the agent
Create a new agent with the name from its page, then paste in its instructions and conversation starters.
3. Test it
Try one starter and check that the answer cites Listening Post.
Copilot Studio calls tools from Microsoft’s cloud, so your Listening Post endpoint must be reachable from there.
Agent catalog
Executive and cross-company
Weekly digest
What changed across every system last week, written for one executive and scoped to what they can see.
Board pack assembler
Pulls the metrics, the commentary and the prior deck into a draft, with each number traced to its source.
Decision archaeology
Where a decision was made, who made it, and the reasoning behind it.
Commitment tracker
Promises made in writing across email, chat and contracts, with dates and owners.
Company answer desk
Answers policy questions from internal documents, quoting the paragraph and naming the file.
Quarter retrospective
What shipped, what slipped and what it cost, drawn from your systems.
Attention map
Where discussion is concentrated this month, showing bottlenecks before they are escalated.
New executive context pack
The last twelve months of a function's history, permission-scoped, for someone who just joined.
Duplicate effort finder
Two teams solving the same problem in different systems.
What is waiting on me
Every thread across systems where someone is blocked on this person.
Sales and revenue
Account brief
One customer in one view: email and Teams threads, the proposal, shared channels, open issues, invoices and payment history.
Renewal prep
What they pay, what was promised in writing, what is unresolved, what changed since last year.
Pricing precedent
What we have charged for this shape of deal before, with the evidence.
Proposal assembler
Finds the closest prior proposal and adapts it to the new deal.
Competitive mentions
Everywhere a competitor came up, across email, chat and notes, with context.
Deal risk scan
Deals with no recent activity, unanswered questions, or unresolved commitments.
Champion tracker
Who at the account engages, based on correspondence.
Lost deal post-mortem
The full record of what happened on a lost deal, from the source systems.
Warm path finder
Who at our company already knows someone at the target account.
Follow-up drafter
The email after the meeting, grounded in the actual thread and prior commitments.
Quote versus invoice check
What was quoted against what was billed.
Territory handover pack
What a rep needs when an account changes hands.
Reference customer finder
Customers with evidence of being happy: paid on time, praised in writing, low support load.
RFP answer bank
How we answered this exact question before, and whether it is still true.
Customer success and support
Customer health brief
Payments, support volume, sentiment in shared channels, open commitments, in one view.
Escalation timeline
What happened, in order, across every system, for the call you are about to take.
Pre-reply context pack
Customer context for the agent before they answer a ticket.
Recurring issue detector
The same complaint arriving from different customers in different systems.
Onboarding status
Where each new customer stands against what was promised.
Churn signal scan
Silence, unpaid invoices, dropped engagement, unresolved complaints.
QBR prep
The quarter's results for one account, with the evidence.
Knowledge gap finder
Questions asked repeatedly that no document answers.
Feature request roll-up
Requests mapped to the accounts and revenue behind them.
Answer drafter with citations
A reply grounded in internal material, with sources the agent names.
Finance and accounting
Why is this invoice unpaid
Starts at the invoice, finds the email and chat where it stalled, shows the timeline.
Vendor spend review
What we pay each vendor against what the contract says and what was negotiated.
Duplicate payment finder
The same vendor or bill paid twice under different names.
Contract versus invoice check
Billed amounts against agreed terms.
Month-end close helper
Open items, who owns each, and where the supporting document lives.
Expense anomaly explainer
Unusual charges with the conversation that explains them.
Renewal calendar from the ledger
Every recurring payment and when it renews, built from invoices and contracts.
Customer payment behavior brief
Who pays late, how late, and what usually unblocks them.
Budget versus actual narrative
The numbers plus the reasons, drawn from the discussions behind them.
Cost driver explainer
What moved a line item this quarter.
AP inbox triage
Which incoming bills are new, duplicates, or disputed.
Unusual contract terms
Agreements with payment or delivery terms that differ from the norm.
Audit request responder
Assembles the supporting documents for a specific request.
Cap table question desk
Answers from the authoritative version and flags duplicate copies.
Engineering and product
Ship report
Commits, pull requests and announcements turned into something the rest of the company can read.
Incident timeline
The outage reconstructed across code, chat and calendars, in order.
Owner finder
Who knows this part of the system, based on who has worked in it.
Pull request context
Why this code exists, linked to the discussion that produced it.
Release notes drafter
Customer-readable notes from the actual changes.
Trouble spot report
Where bugs cluster, and what those areas have in common.
Upgrade history
When a dependency last moved, who did it, and what broke.
Repo orientation
What to read first in this codebase, and which documents are current.
Design decision archaeology
Why we chose this approach, with the thread that decided it.
Roadmap versus reality
What was planned against what the commits say happened.
Bug to code linker
Customer report to ticket to the change that fixed it.
Deprecation impact
Who depends on the thing we want to remove.
On-call handoff pack
What is running hot, what changed recently, what to watch.
Spec versus shipped
Where the implementation diverged from what was specified.
People and HR
Policy desk
Handbook and policy answers, quoted and sourced, with an honest "not covered" when it is not.
Onboarding buddy
Answers a new hire's questions from internal material, scoped to what they may see.
Departure handover
What a leaving employee owned across documents, repos, channels and threads.
Manager prep
What each report has been working on, within the manager's own permissions.
Interview prep pack
Role context, prior debriefs for the same role, and what the team needs.
Internal skills finder
Who has done this kind of work, based on the work itself.
Time off and benefits answers
Answers from the current policy documents.
Quiet contributor finder
People whose work shows up everywhere and in no status report.
Training gap detector
Questions being asked that suggest something is not being taught.
Team charter assembler
What this team owns, drawn from the work it does.
Legal and compliance
Obligation tracker
What we committed to, against what is happening in tickets and invoices.
Clause finder
Every agreement containing this term.
Counterparty status
Which agreements exist with whom, and which are unsigned.
Date calendar
Renewal, termination and notice dates pulled out of agreements.
Data processing inventory
Which systems hold which categories of data, drawn from their configuration.
Audit evidence assembler
The documents and records a specific control question needs.
Exception log
Approved departures from policy, and who approved them.
Signature chase
Agreements sent and never returned.
Marketing
Customer story mining
Evidence for a case study: the results, the quotes, the timeline.
Message consistency check
How we describe ourselves across documents, decks and the site.
Launch retrospective
What we said we would do, what we did, what landed.
Competitor claim tracker
What competitors are claiming, gathered from what our own people report.
Content gap from real questions
Questions prospects and customers ask that no content answers yet.
Event follow-up pack
Who we met, what was said, what was promised.
Testimonial sourcing
Written praise from customers, with the source, ready for a permission request.
Fact-check the website
Public claims against internal reality.
Operations and IT
Access review pack
Who can see what, per system, ready for a quarterly review.
Tool inventory and spend
The applications in use against the invoices being paid.
Unapproved tool finder
Software in use that has not been approved or purchased.
Runbook assembler
The steps for a recurring operation, drawn from how it was done last time.
Security questionnaire answering
Drafts answers from past responses, with the evidence behind each.
Offboarding checklist by system
Every access to revoke for a departing person, listed by system.
Document sprawl report
Duplicates, near-duplicates and stale documents, with the current one identified.
Meeting load analysis
Where the calendar is consuming the most time and what it produces.
Security and risk
Broad sharing report
Documents shared more widely than they should be.
External access review
Outside parties with access, and to what.
Credential mention scan
Keys and passwords pasted into chat or documents.
Incident evidence pack
The material relevant to an investigation, gathered once, with permissions preserved.
Third party inventory
Who has integrations or access into our systems.
Practice versus policy
Where what we do and what we wrote down have drifted apart.
Microsoft suite coverage
Teams channel digest
What mattered in these channels, with the outside context Copilot cannot see.
Thread summarizer with context
The Outlook thread, plus the invoices, tickets and commits it refers to.
SharePoint cleanup advisor
Which sites and libraries hold duplicates, stale content or over-shared files.
Promote this file
Personal OneDrive files that other people keep asking for and should be shared properly.
Calendar priority brief
What this week's meetings are for, and which have no preparation behind them.
Task roll-up
Planner and To Do status rolled up into who is committed to what.
Authoritative workbook finder
Which spreadsheet is the current one, and where the copies live.
Notes surfacing
OneNote and Loop pages that already answer the question being asked.